As Lyft driver Cynthia Norman steered a white Chevy through Cleveland’s streets on a cold night in January, the app pinged her to pick up a passenger named “NBA.” She pulled up to the curb in front of a two-story brick apartment complex where two men who looked to be in their 20s were waiting for her. One was wearing a gold hoodie, the other was in a black hoodie; both had on face masks…
The Markup: Uber And Lyft Drivers Are Being Carjacked at Alarming Rates